Items will normally be shipped within 7 working days of placing the order. In some cases it may take up to 28 days to process your order due to an edition needing to be signed by the artist.
Within the UK we send via Royal Mail First Class; Royal Mail Special Delivery; Royal Mail Recorded Delivery. Please allow up to 3 working days after receiving your order fulfilment email.
Europe and US/Canada: Sent via International courier service. Please allow up to 7 working days after receiving your order fulfilled email.
Rest of world: Sent via International courier service. Please allow up to 10 working days.
Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more delivery, and will often be despatched when they are ready to be sent to you. You will be charged our delivery charges accordingly. Your products are insured up to the point of delivery. Upon delivery they become your responsibility.
Other Criteria does not accept any liability whatsoever for delayed delivery caused by any third party (including without limitation any delays which may be caused by any fulfilment houses which we may use). As soon as you have received the products, you will assume all risk in the products, as already mentioned above.
Upon delivery of the products to you, we will also provide you with sufficient details to enable you to: exercise your right of cancellation; and address any intended cancellation or complaints to the correct place of business.
If you have any queries relating to delivery, please email us on
between 7 and 10 working days for European orders, and up 12 working days for any orders outside the EU. Please note, in order to help us process your order, Company of Parrots shares customers’ personal information (including full name and postal address) with a third party distribution service. This is under a strictly confidential basis and customers’ details are not passed on any further or used for any other purpose, other than for processing of orders for shipping.